Frequently Asked Questions (FAQs)
Your complete guide to understanding our Damascus knives, craftsmanship, ordering process, care instructions, and support.
About Our Knives & Craftsmanship
What makes True Knife’s Damascus steel authentic?
Our Damascus steel is hand-forged by skilled bladesmiths using traditional layering techniques. Each blade contains hundreds of folded layers, creating the signature wave pattern and offering exceptional edge retention, strength, and beauty.
Are your knives truly handmade?
Yes. Every knife at True Knife is handcrafted one at a time. No mass production. Each blade is unique, with its own patterns, handle characteristics, and balance created by the artisan who forged it.
How strong are Damascus steel knives compared to regular kitchen or hunting knives?
Damascus steel provides superior edge retention vs. standard steel, making it sharper for longer. It is also tougher and more resistant to micro-fractures, which makes it excellent for hunting, survival, and professional kitchen use.
What steel do you use in your Damascus layering?
Most blades are forged using a combination of 1095 high-carbon steel and 15N20 nickel steel. These types produce strong contrast, excellent hardness, and outstanding cutting performance.
Why do patterns look different on each knife?
Patterns vary because each knife is forged and acid-etched by hand. Every blade is one-of-a-kind, and no two patterns will ever be identical.
Do you use full-tang construction?
Yes. Nearly all our fixed-blade knives are full tang, meaning the steel runs through the entire handle for maximum durability, strength, and balance.
Orders, Shipping & Guarantee
Do you offer a money-back guarantee?
Absolutely. If you're not satisfied with your knife, contact us within 30 days for a full refund.
(Items must be unused and in original condition.)
How long does shipping take?
Shipping times vary by location, but most U.S. orders arrive within 3–7 business days. International shipping times may vary.
Do knives come with a sheath?
Most outdoor, hunting, and EDC knives come with a hand-stitched leather sheath.
Chef knives usually come in a protective box instead. Each product page shows exactly what is included.
Can I cancel or change my order?
If your order has not shipped yet, you may request changes or cancellation. Please contact us immediately.
Knife Care & Maintenance
How should I care for my Damascus knife?
To maintain sharpness and prevent rust:
- Hand wash only—never use a dishwasher.
- Dry immediately with a soft cloth.
- Apply a thin layer of food-safe mineral oil occasionally.
- Avoid soaking the knife in water.
Will my Damascus steel knife rust?
Damascus contains high-carbon steel, so it can rust if not cared for properly. Keeping the blade clean, dry, and lightly oiled prevents rust or discoloration.
How often should I sharpen my knife?
Frequency depends on use.
For regular kitchen or outdoor use, sharpen every 2–4 weeks using a whetstone or professional sharpening service.
Can I store my knife in the leather sheath?
Long-term storage inside leather is not recommended because leather can trap moisture.
Store the knife dry and outside the sheath when not in use for extended periods.
What oil should I use on my Damascus knife?
We recommend food-grade mineral oil. Avoid cooking oils—they can become sticky or rancid.
Warranty & Authenticity
How can I confirm my True Knife product is authentic?
Every True Knife product comes with:
- Unique Damascus pattern
- High-quality materials (bone, wood, resin, micarta, etc.)
- Full-tang construction (for most fixed blades)
- True Knife brand packaging or documentation
You may contact support if you want to verify authenticity.
Do you offer sharpening, repair, or replacement services?
We do not provide sharpening services.
However, if your knife arrives damaged or defective, we will replace it according to our guarantee policy.
Common Product Questions
Do your knives come sharpened out of the box?
Yes, each knife is sharpened by hand and arrives ready to use. Some customers may prefer additional fine honing based on personal preference.
Are your knives suitable for beginners?
Yes! While our knives are premium tools, they are easy to use and perfect for:
- Home cooks
- Chefs
- Hunters
- EDC users
- Collectors
Can I gift a True Knife product?
Absolutely. Our knives are often purchased as gifts for chefs, hunters, collectors, cooks, Father’s Day, and anniversaries.
Do you make custom knives?
At this time, custom orders are limited. Contact us with your request to check availability.
Safety & Usage
Are your knives legal to purchase?
True Knife ships only where permitted by law. Customers are responsible for ensuring compliance with local knife regulations.
Can your knives be used for EDC (Everyday Carry)?
Many of our smaller fixed-blades and mini knives are suitable for EDC, depending on local laws and sheath-carry preferences.
Are your knives dishwasher safe?
No. Dishwashers will damage the blade, handle, and finish. Always hand-wash.
Contact & Support
How can I contact True Knife?
For fast support, text us at (646) 801-3030
Support hours: Monday–Friday, 9:00 AM – 4:30 PM MST
What if my question isn’t listed here?
We’re happy to help! Contact us by text or through the Contact Us page on our website.